Support / frequently asked questions

Answers to common TraderCockpit questions.

Find quick answers about TraderCockpit, research methods, videos, documentation, and access.

Availability

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For the latest access information, see Updates.

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Are Research Lab visuals live market data?

No. Public Research Lab scenes are synthetic or illustrative unless a page explicitly states otherwise. Their purpose is to teach structure, uncertainty, and interpretation.

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Does a passing backtest or validation prove future performance?

No. Backtests, holdouts, Monte Carlo results, drawdowns, and robustness checks can narrow uncertainty under stated assumptions; they do not guarantee future outcomes.

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What is the difference between Learn, Methods, How-Tos, and Docs?

Learn explains concepts, Methods explains assumptions and research procedures, How-Tos guide tasks, and Docs covers product behavior.

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How do I find a research term?

Use the linked glossary to jump from a term to the deeper Concept or Method that owns the explanation.

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Why do in-app help links open the website?

Contextual help opens the matching guide, concept, or reference page for the screen you are using.

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Do Academy videos load automatically?

No. Published video lessons use click-to-load embeds. The written lesson remains usable without contacting the video provider.

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Where should I look for pricing, download, or release information?

Use Pricing for the current plan and Updates for availability, platform, and release information.

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What does an evidence record prove?

A record helps identify which source, sample, run, revision, or result a conclusion refers to. It supports auditability; it does not prove that the method or conclusion is economically valid.

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